How do I claim from Continental Airlines for wrong charges on checked baggage?

Question

on 2 checked bags on International flight ?

Answer 1

You'll have to contact their customer service. You were not specific on the international destination. It's not automatically the same charge for all their international destinations. You might want to re-check their website for your specific destination you traveled to.

Answer 2

It would have been best to handle this the same day at the airport. You can call them at: 800.932.2732, ask to speak to a manager, explain the problem. Make a point to ask for the name of every person that you speak to. If nothing happens, then write them a letter and mention the names of all of the people that failed to help you.

Good Luck.