How do I clean viruses off my computer when I can't access the internet to register Norton 360?

Question

I know that it should have been installed prior - but TOO LATE... my kids love to go on sites and download stuff - unfortunately, now I can't access the internet, I can't register my Norton 360 - so it won't run the virus scan and repair... what do I do?

Answer 1

if you cant access the net, you probably wont be able to read this but if you manage it once, anyway, run a bitdefender scan:

http://www.bitdefender.com/scan8/ie.html

or reformat your PC

Answer 2

Reinstall, it's the safest way and only takes two hours at max.

You need 2 things before starting:

1 - a disk with all your drivers and the security apps installers: for the

drivers go to the manufacturer site ; for the security apps go to

antivirus - http://www.avast.com/

antispyware - http://www.microsoft.com/downloads/detai...

5BFCE7-DA2B-4A6A-AFA4-F7F14E605A0D&dis...

................. - http://www.safer-networking.org/en/downl...

firewall - http://www.personalfirewall.comodo.com/

also it would be a good ideea to replace IE (it's a malware magnet junk) with http://www.opera.com/

They are all the best in their category and FREE.Stay away from Norton McAfee  (they're c**p) or AVG(not good enough).

Once you downloaded them just burn them to a good quality disk.

2 - a XP install disk: either your recovery disk (that came with the pc) or a geniune retail one, you should be able to borrow one.

Now lets make sure you boot from the cd not the hd: when your pc starts press Delete or F1 to enter BIOS settings - depends on the brand of the pc, the correct key is on the first screen that appears after you start up the pc. If you have pressed the correct one a blue screen with white or yellow text with BIOS in title will appear.  Find Boot order: in some bios types is in the main screen, in the others it's in Advanced. In there put the cd as the first and the hard drive second. To do this all you have to do is follow the instruction at the bottom of the screen. Keep this boot order from now on.

At the end, just before hitting Enter to save the new settings and reboot disconnect the internet line and put the XP disc in. If you have done the things correctly the pc will boot from the optical disk.

Now all you have to do is to follow the instructions on the screen and XP will be installed

After that reinstall all the drivers and all the security soft in that order.

Reconnect the internet line and allow all to update (for Spybot you have to do it manually).

Answer 3

First, don't use Norton.  Its c**p.  Get a free anti-virus from a download off another computer and then install it.  I use AVG Free edition and haven't had a virus in years.

Answer 4

well seeing that Norton (any version ) sucks very horribly, im going to give you a link to a NEAR PERFECT virus scanner and cleaner.....good luck

http://free.avg.com/ww.download-avg-anti...