How do I complain about my lazy incompetent social worker ( UK)?

Question

I am an adult with both mental health problems and a substance misuse problem. I am on incapacity benefit and am not able to work.

I live in a very abusive household and the police ( domestic violence unit )and the police doctor have wrote letters of concern to my social worker, lets call her dopey jane.

I told dopey jane, I was homless and she did nothing only recommend I go to a homeless hostel. I turned up at the homeless hostel with only the clothes on my back and about £19 to my name. I was allowed to stay at the hostel, The hostel was full of people trying to offer me drugs ( i have been clean for 2 years), but I was willing to stick this out. I was then told I would going to this place called x*x, as they needed by single room for a mum and her baby. I went to x*x only to discover it was full of drunken/high chavvy type of men that stared and made remarks ( not to be big headed, but I am pretty and the only girl, so i was left wide open for that kind of abuse). I then left that place as i did not feel safe. I told dopey jane this was the reason why. My GP later informed me that x*x was actually used as on overun of a bail hostel and it does actually house s*x offenders!!!!

To add insult to injury, I was told that I was on silver band ( meaning I would have to wait ages for a property) In the mean time , I moved back home and have been beaten up 4 times, police were involved etc. dopey jane knows this. I asked dopey jane is there anyway she could help me move up the housing list so i could escape from the enviroment i was in, and she said NO!!!!!!. I later find out that social workers do write letters of support to the allocation manger at the council. WHY DID MY SOCIAL WORKER NOT DO THIS????? if she had i could have been spared months of abuse.

Furthermore my psychiatrist ( who is actually a consultant psychiatrist in psychotherapy) has written to dopey jane and has rang her on many occasion.

Dopey jane has failed to get back to her.

I called in to the social workers office and asked to speak to the duty social worker, who was not available, but they put through on the phone to dopey jane, dopey jane insisted that she has been trying to get hold of me and my psych. She is LYING!!

My psych is going to write to her and maybe put me in a residential place in London until my housing gets sorted out, because I cannot cope in this enviroment.

I cannot stay at a womens refuse, because I do not meet risk requirement.

How do I complain about dopey jane?

Answer 1

ring women's Aid, if you have been beaten up recently they should be able to put you in a refuge, there are specialist ones that can cope with people with your problems.Contact the Housing department, as you are a D.V. victim they have to house you as this is the law, to report your Social Worker go to your M.P., she certainly doesn't know the Housing Law..However if you've been violent or have continuing drug problems she may be scared of you and may not be doing her job properly, she should have written to the council on your behalf ages ago.Good luck.

Answer 2

I am sorry if I offend you but you are a drain on our taxpayers money. If you were in Saudi Arabia,you'd have the chop. Why don't you sober up and stop the substance abuse and lead a fulfilling life and contribute to the economy?You are clearly well educated, intelligent and just wasting away. I wish I could have had the help you have had when my family and I went through living h**l-even if it was a dopey Jane. I almost lost my family but through sheer diligence and hard work we have made it.Maybe you ought to look within yourself.Why are you ranting on yahoo when you have psychiatrists and doctors to talk to or are they wise to you?Again,sorry if I offend but I do find your story a little old and repeated all over the U.K. My family and I lived in a stinking hostel for months but we came through it and bided our time,not trying to jump the queue up the housing ladder.Most of the cases in there were smack heads,lying,stealing and cheating their way through life.No abuse is tolerated at all though and you would have been perfectly safe.HOWEVER,if you are truly innocent then go see your M.P and write a letter to hand to him.Also go to Citizens Advice. Also send a copy of the letter to the council harping on the fact that you were placed into a dangerous situation as a vulnerable young woman.Lay charges of attempted rape or indecent assault if you have grounds to and see what happens.

Answer 3

Your only option is your local M.P.

Go to a surgery and put your case.

You are justifiably angry, so can I recommend you take an ''advocate'' with you?.

You could ruin what you wish to say by being over critical.... Honest.

Best of Luck.