How do I complain about the new "MyYahoo" frontpage layout.?

Question

The new layout is not very user friendly and is confusing. How do I tell Yahoo they suck? I don't understand, they just recently changed the page. What gives?

Answer 1

Whoever dsl278 is is clearly out of the loop.  Don't feel alone, most of us cannot get back to our old home pages since THERE IS NO LINK FOLKS!!!  Nor can you get your mail without opening a new window, on my version the only link that does work.  Most of us cannot edit anything on the page since all it comes up with is an error that says loads but with errors on page.

Do what many of us are doing, find a new browser.

Answer 2

Yep, I also came on here to complain about it. I was switched without notification. Although there is a link to switch back, it doesn't work, I can't change the layout, the whole thing sucks. Time to switch services. Another thing I can't tolerate is the advertisement stuck in the middle of the page that can't be removed. You SUCK, Yahoo.

Answer 3

I have no link to switch back either.  I'm so sick of yahoo making changes without giving us an option.  I hate the new yahoo beta.  I suggest trying myway.com

Answer 4

I used the "Send Feedback" link at the bottom left of my homepage screen to complain. Unfortunately, apparently many of us were switched to Yahoo Beta overnight and NOT given the option of changing back - despite what Yahoo Help and other folks have said, there is no button or link etc. to allow you to change back.

Answer 5

After reading your question, I quickly checked out Yahoo!'s front page and my own "MyYahoo!" page layout to see what the change was and didn't see any.

If you are referring to the Answers section, I guess it was changed because someone thought it was a good idea.

I suggest going to the top right-hand corner of any page in the Answers section and clicking on the word "Forum."   Just follow the easy instructions and you can ask why the layout was made and voice any other concerns you may have.

I strongly advise you being respectful when you visit that area.   The Yahoo! staff monitor that site and they'll come down hard on you if you aren't careful. (I've seen it happen.)

Answer 6

I too am having nothing but problems with the "Beta".  There is a phone number for customer care at info.yahoo in the pressroom.....1-866-562-7219. I plan on trying that. Will also be looking into myway. I agree that dsl278 is as confused as the "Beta"

Answer 7

DO NOT COMPLAIN, I repeat: do not complain!!!

All you have to do is click on "Switch to original My Yahoo!" at the top right corner of the page and the old layout is back before you know it!

There, much better now, don't you think? ;))