How do I contact technical support for Yahoo LAUNCHcast Plus Radio?

Question

I have logged into the LAUNCHcast Plus Radio site and my station & ratings are no longer available. I had over 10,000 songs rated and now I am being asked to "Create My Own Station" again!!

Answer 1

I've heard music is having some problems tonight, give them a few hours, see if the problem persists in the morning..

Answer 2

I'm having a similar problem. When I try to log in, I get the error message "An unexpected error occurred while trying to log in. Please try again." Tried rebooting. Tried uninstalling and reinstalling. Tried changing firewall. Tried different user name and password. Nothing worked. I had a friend try to log in with my account and he got in, so it's not a system-wide problem, I guess.

I'm running Yahoo Music Jukebox 2.2.1.035 in Vista on a Sony Vaio VGN-FE660G laptop. I'm in Carrollton, TX (just north of Dallas) using Verizon FiOS internet.

Answer 3

It looks like this is more of a problem that tonight. Call them @ [phone]. I am calling in the morning. We should get what we paid for and be compensated.