How do I dispute this charge from Budget Rent-a-car?

Question

I rented a Garmin GPS system along with the budget rent-a-car. I returned the system with the car, but was in a rush and didn't realized I was supposed to return the system at the counter, not with the employee that checks you in. Of course, he mentioned none of this to me when I checked in the car. Now they are saying I never returned it and sticking me with a $500+ charge for the system. I've called customer service, but they've only offered to split the charge with me. Can I do anything to prove that I returned it? Please help!

Answer 1

Everything is in a data base, even on surveillance. You will not have to pay squat. Tell them you are going to small claims and that you know it was all on video.