How do I do sound videos on my olympus sp 550 uz camera?

Question

I can do videos... Just not with sound... You're supposed to be able to have sound.

Answer 1

Is there sound when you play videos back on the camera? What about the computer?

Follow-up:

If you have the latest Quicktime media player on your computer then that can mean one two things: the microphone is no longer working or the the microphone has been muted.

To make sure the microphone is not muted set the camera to a camera mode (anything but playback) enter the camera setup by pressing the "Menu" button. Select "Camera Menu" and press the "OK/FUNC" button. Scroll all the way down to the 6th page and select the option with a little microphone icon and "(movies)" next to it. Press "OK/FUNC" to customize that setting and make sure it's "ON." The factory setting is "OFF" by default.

Note the following details outlined on page 12 of the manual:

• When (movies) is set to [ON], audio is recorded with the movie.

• When (movies) is set to [ON], optical zoom cannot be used during the shooting.

• To zoom in when (movies) is set to [ON], set [DIGITAL ZOOM] to [ON].

And on page 31:

• If the camera is more than 1 m (3.3 ft.) away from the source of the sound, sound may not be recorded clearly.

• When (movies) is set to [ON], [IMAGE STABILIZER] is not available.

• If [FULLTIME AF] is set to [ON] when (movies) is set to [ON], the sound of operating lens may be recorded.

Try taking a quick movie again. If you still don't hear any sound on playback on neither the camera nor your computer then it may be necessary to contact Olympus Customer Service.