How do I file complaint against staples about rude service?

Question

I would like to file complaint against staples manager about rude service. What should I do? I could not talk to his manager since he is the manager. I filed complaint thru BBB but didnt receive any confirmation email , is it normal?

Answer 1

nothing you can do if they were rude to you. sorry. but if they ripped you off, then the BBB may work. Otherwise, contact the general manager about the issue you had, or contact corporate office.

Answer 2

You can call another staples and ask for the District Manager - or the Corp office, which should be on their web URL. Customer service- more to People Skills is a lost art because no leadership at home teaches anyone how to relate to people. I work in a call center and know full well what is expected of me on every call- total professionalism. Good luck in getting the str mgr to pull her/his head out.

Answer 3

Why not just write the corporate office a letter... Just be sure to put exaclty why you are upset the date/time/situation/managers name.  Be as descriptive as possible...

500 Staples Dr.

Framingham, MA

01702

1-800-378-2753 toll free.... Good luck

Answer 4

Got to back to the store or call and get the number to the main office.

Answer 5

Go postal in the store, then file for insanity in the courtroom.

Answer 6

try going to their web site and see if there is a customer service page where you could file a complaint.