How do I fix my comcast remote?URGENT?

Question

Randomly my comcast receiver remote doesn't work. When you push the guide button nothing will happen, and when you push the info button it says T-14 Vivid and other things at the top of the screen. How can i fix it?

Answer 1

First of all,try to have the remote facing the television. If that doesnt work try calling Comcast and I think they come down for free.

Hope I could help ^_^

Answer 2

try putting new batteries in it.