How do I get an invalid debt removed from my college account?

Question

I attended Western International University/Axia College around August of 2006. The advisors and administration messed up my paperwork so badly that while I was still attending full time, my financial aid was ended (due to me supposedly no longer being in school even though I was just on a week long approved leave). After this drama, I quit going to school once my classes ended. Rather than allowing me to stop like I requested, they went ahead and put me in the next set of classes, and after requesting to be removed from the program about 5 times, they finally did in the middle-creating an invalid debt. I have spent 1.5 years trying to remove this debt, only to be transferred to the Collections department AKA a voicemail machine. They never return my calls. I spent over an hour on the phone today asking for the dean, chancellor or someone at the top of the chain of commands phone number all to no avail. The call center said "Let me try ____" but always a voicemail. HELP!

Answer 1

I experienced something similar several years ago and wound up going directly to the Comptroller of the college.  I had a copy of the financial aid check that I'd been given but had returned to the school.  I also went to my department head and asked him to write a letter vouching for the fact that I had chosen to drop out of the school and had not taken any classes whatsoever for the semester. When I explained everything to the Comptroller and showed the letter from the school dean, I was finally able to rid myself of the problems of being held responsible for financial aid that I never used.  Good luck.

Answer 2

Hi,

I used "Credit Solution" to settle my debt and improve my credit score.They managed to reduce my debt up to 58% .It's legitimate.I came across this company on NBC News Special Edition.Check it out here:

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Answer 3

You can try moving up the chain of command, but I don't think you will get many results.  You will continue to be brushed off.  Try this.  Call the inbound FA Call center and ask whoever answers to transfer you to Mr Comstock.  He is the head honcho so to speak at the call center.  Explain your situation, and let him know you would like a valid contact point of someone who can resolve your problem.  I haven't worked there since 2006, but I know he is still in charge.  I hope this helps and best of luck