How do I get my money back from Kicksking.com?

Question

Today is 5/29, I order shoes from kicksking.com over 3 wks ago and have not gotten shoes, but they got my money. I've sent emails to [e-mail] but no response other than them asking for my name.

Answer 1

I would be concerned if the company is using a free email address like ****@yahoo.com.

Answer 2

If you paid by credit card contact your credit card company and contest the charge for non-receiving of the item/