How do I get new yahoo stock charts to load?

Question

when I click on i year chart. The next screen just says loading but the chart never opens. Why?

Answer 1

That shouldn't be happening, but I've seen it on different computers.  You might check to see if a pop up is disabled, etc. (for example if new java needs to load).

Else, after rebooting and still not having success, you may need to contact Y!Finance directly to help you out.

Here's how to get to a page to report your problem directly to Yahoo!

In Yahoo!Finance, at the top right of the page, there's a help link. Click on that to get your here

http://help.yahoo.com/l/us/yahoo/finance...

Then click on one of the links on the left like quote basics. Here's that page:

http://help.yahoo.com/l/us/yahoo/finance...

Finally, at the bottom is the contact customer care button. Yes, it's convoluted, but that's one way to get there!

Oh, or just click here (if it works). (hard for me to test if it works since I clicked through to get there)

http://help.yahoo.com/l/us/yahoo/finance...

Once you get there and ask your question, they're pretty good at getting back to you, but you may have to ask/answer back and forth a couple of times.

Hope that helps!