Question:

How do I get rid of Norton anti virus 06. have done the uninstall thing but a new Anti Virus says its bad?

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Every website on it takes you to Symantec who market it anyway and want you to pay for removal system; others say this does not work anyway. Please can you tell me in very simple language, and I dont know and cant find what Registry is which some tell you to find in order to remove Norton. The newer Anti Virus system says its presence is causing problems. (I could not continue with AVG as I cant download via dial-up) Despite having done the Uninstall thing, it is still listed on the Progam list. Help please.

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7 ANSWERS


  1. Download CCleaner (free) use tools.

    http://www.ccleaner.com/


  2. You need to go the Symantec website and download the software removal tool.

    For a reason nobody can figure out some genius who works for them decided that the Add-Remove programs wasn't enough.

  3. 1. Go to Start --> Control Panel --> Add/Remove Programs.

       2. Scroll down to your Norton program

       3. Click Change --> Remove All.

          You will be asked to restart your PC. Do so.

       4. Now go to Start --> My Computer --> Program Files. Right click on each Symantec folder and select Delete.

       5. While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.

       6. Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"

          Now type in Norton and delete each Norton folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.

       7. Repeat step 5 except type Symantec in the "Search" box.

    The next step is trickier: go into the Registry.

       1. First thing to do is Back up the Registry. I'll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security software in the Registry can conflict with newly installed security software and cause system freezes. So can folders of "uninstalled" programs for that matter.

       2. Once again, go to Start, then click on "Run". Type in "regedit"

       3. Go to the top of the Regedit window. Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see Software. Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose "Delete".

       4. From there go down to HKEY_LOCAL_MACHINE and repeat step 3. Restart your PC.

       5. Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software, Click (+) next to Microsoft, Click (+) next to Windows and Click (+) next to CurrentVersion.

       6. Select the Run folder. Right-click and delete each Symantec entry you see (if present). Restart your PC.

  4. http://service1.symantec.com/SUPPORT/nor...

    I believe this will work. I used it on my Norton 2008 but I am sure it will work on 2006 as well

  5. your screwed

  6. You cant sometimes because it might be a virus. A.k.a  a scam.

  7. Norton removal tool - IT'S FREE

    http://service1.symantec.com/Support/tsg...

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