How do I get rid of this av9 program?

Question

How do I get rid of this av9 program?

Answer 1

Press the uninstall button

Answer 2

Firstly, antivirus programs will NOT remove these as they are malicious codecs, although they may find reference to them and remove it but upon rebooting it's back again.

Therefore you need to use a 'layered' approach to removing this parasite.

Malwarebytes Anti-Malware:

http://www.download.com/Malwarebytes-Ant...

Download, install, update and select Full Scan.

Remove all infections that it finds after scan.

SmitFraud Removal

Firstly, download the removal tool from here:

http://siri.urz.free.fr/Fix/SmitfraudFix...

How to use:

http://cotojo.wordpress.com/2007/08/24

Spybot S&D:

http://www.safer-networking.org/en/downl...

Download, install, update and Immunize, turn off Tea Timer then click 'Check for problems' then when complete select all and then 'Fix Checked'

Spyware Doctor Free Basic Edition - Realtime monitoring:

http://pack.google.com/intl/en/pack_inst...

Its free with Google pack, untick all boxes except Spyware Doctor. Download install, update and run.

If your desktop has changed or icons are missing also use:

Wallpaper Hijacker Removal Tool:

http://www.majorgeeks.com/Wallpaper_Hija...

Note: You should hit all "Repair" buttons even though it may not say "Found!" This will fix a wallpaper hijack everytime if all repair buttons are pressed.

If the problem persists, turn OFF System Restore and scan with the above programs in Safe Mode, Right click My computer > select Properties > System Restore Tab > Tick Turn Off System restore on all drives.

After scans are complete and machine is clean remember to turn system restore back ON and create a new restore point.