How do I get satisfaction from a bad ebay auction?

Question

I bought a Motorola Razor in an ebay auction for a 100 bucks. I had to pay with a money order because i didnt already have a paypal account. The seller advertised the phone as "in excellent condition". When i recieved the phone it had many deep scrathes on the case and the battery was dead and i later found it wouldnt charge. I emailed the seller and asked to get a refund, but he refused and said all sales were final. Besides negative feed back, is there anything i can do to try and get justice?

Answer 1

Complain to eBay that item is not according to description that appears on the the listing.

Answer 2

You have to file a dispute directly with EBay.  I have had to do this once.  I have given you the link.  This will lead you directly to the page.  Best of Luck!

Answer 3

report the seller to ebay for fraud advertising of an auction.They will go and talk to the seller and can quite possibly negotiate a refund for you hope fully.

Good Luck

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