How do I go about finding a driver for a DVD drive?

Question

My DVD drive has stopped working, and when I checked it out on properties it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" I'm assuming that this means I have to get a new driver from somewhere, but where do I go, and what do I do? This is a new one on me.

The DVD drive is a Memorex DVD-MAXX 1648 AJ

Answer 1

go into

control panel

device manager

if the driver has gone then there will be a yellow triangle with a ! in da middle

click the dvd driver properties den u dot 5 tabs click driver try updating the driver or roll back driver this has worked for me loads of times eith that or search the web for ur dvd drive n the driver should be on the web site

be careful tho advise if unsure dont mess coz you mite do something you can undo

  

Answer 2

I think its that virus that shuts off your cd/dvd drive or delete them sometimes. did same with my friend's comp. Try scanning with some good anti-virus. Otherwise its no use reinstalling your drivers if that virus is gonna effect them again.

I suggest scan first

Delete the drive

Check connections.... clean the dust off that dvd drive

reinstall drivers then see what happens

Answer 3

Go into the device manager and uninstall it.

restart your computer

you should be good after that

Answer 4

Don't worry. This problem has happened to me several times. You just have to follow carefully the next steps :

Step 1: Start Registry Editor

Click Start, click Run, type regedit, and then click OK. Registry Editor starts.

Step 2: Delete the UpperFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.

2. Expand SYSTEM, and then expand CurrentControlSet.

3. Expand Control, and then expand Class.

4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

5. In the right pane (topic area), click UpperFilters.

Note. An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.

6. On the Edit menu, click Delete.

7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:

Are you sure you want to delete this value?

The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note. Do not exit Registry Editor. You must have this program for the next step.

Step 3: Delete the LowerFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.

2. Expand SYSTEM, and then expand CurrentControlSet.

3. Expand Control, and then expand Class.

4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

5. In the right pane (topic area), click LowerFilters.

Note. An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.

6. On the Edit menu, click Delete.

7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:

Are you sure you want to delete this value?

The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

8. Exit Registry Editor.

Step 4: Restart the computer

If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.

Answer 5

The other posts sound right, but if you do end up needing a new driver you'll find it here:

http://www.memorex.com/html/download_sof...