How do I open my Garmin StreetPilot i3?

Question

Hello,

I have a StreetPilot i3 and the mini-USB port and fallen into the device. I cannot update the unit nor use the power cable in the car as the mini-USB plug won't slide in far enough to make a suitable connection.

I noticed that the unit uses hex-head screws that look like they can be opened with an allan key, but I have tried with a few but none work. Is there a special tool I'm going to have to get?

Or, is there any shop I can go to that will do this for me? I am in Cardiff, UK.

Thanks!

Answer 1

Garmin doesn't want you messing with the insides of their stuff, so they make it difficult for the average consumer to get inside.  Could the bolts take star shaped allen keys?