Question:

How do I reformat my computer???

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I got a virus, I used SUPERANTISPYWARE to kill it, Internet Explorer became very slow, google search is very slow, never loaded the page, dogpile works fine, only some webpages show up at all. Sometimes it speeds up and slows down erratically. Sometimes when I click on a link, the start bar that runs across the bottom of your screen vanishes for a few seconds, then Internet Explorer says it lost it's internet connection. I run the repair wizard, it says that there's no problem with my internet, and I can navigate to other pages again.

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  1. Run a full scan with super antispyware ,this is a good program,but before you do ,you have to purge the restore points that trojans use to replicate the virus.You can do that by temporarily shutting off system restore. (right click on my computer/ properties/system restore)


  2. Well depending on how old your comp is I'd either go with calling tech support or simply rebooting the comp with the WindowsXP setup CD in the drive. By default, it should be picked up. Its basically going next next next, I agree that M$ is greatest thing that ever happened to the world. Do it yourself. You possible can not spoil it. Its like saying that you'll mess a barn demolition. It would have been great if you could have possibly told here what's the name, version of your comp. E.g Dell Xp, or IBM/Lenovo, Gateway Windows 2000.. anything.. And one thing I can not stress on enough is that once you do recover your system, switch on the Auto updates for OS, Better still go to windowsupdates.com get ALL the updates for your system AFTER you have installed your AV & updated it after your recovery.. That would save you a ton of trouble afterwards. If ou don't, it'll be like pulling down a house because its been infested.. you tear one down, bring a new one, but do nothing to protect yourself again.. Best of luck buddy..

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