How do I report missing messages/ data to Yahoo?

Question

So of course I'm out of town and have left my yahoogroup in the very capable hands of a co-moderator, and EVERY single bit of data from my Freecycle group has disappeared. The group is still there, but no messages, no moderator activity, nothing. Who do I TELL to get it back?

Thanks in advance.

Answer 1

This assumes you've contacted your co moderator, and they are just as surprised as you.

First, I'd check all your Moderator Activity files. Just to see if something weird happened.

Second, it may be a Yahoo glitch - it sometimes happens to my group for several hours. If it is more than that, I'd email Yahoo.

Third, I'd send an email to your state's GOA:

http://www.freecycle.org/faq/manual/cont... and see if they know anything.

Last, if nothing else works, you can escalate it to the main organization by emailing [e-mail]

But it really may be back soon, I'll keep my fingers crossed!

Answer 2

your group is 'down' and you need to report it

Help Form

http://help.yahoo.com/l/us/yahoo/groups/...

it's a Yahoo glitch that happens often, and it's happening to many groups regardless of type of group