How do I set up my Verizon email account on Windows Mail?

Question

I signed up for the Verizon FIOS Internet Service and was provided one free verizon.net email account. I have been trying to set up the account on Windows Mail but failed as I am not used to using ISP-provided email accounts (use Gmail and Yahoo! Mail instead). Can anyone please give me a step-by-step guide to setting up my account on Windows Mail.

Note: I do not know whether Verizon uses a POP or IMAP server.

Answer 1

From a verizon web site:

General Email Setup Information:

In all Mail setups, when you are asked to enter the SMTP server (outgoing.verizon.net), you will be asked via button or prompt whether your server requires authentication. In this box click yes (check it off) and a configuration box will appear. It will ask for:

Username: (verizon username. @verizon.net is not required)

Password: (verizon password)

Then it will have an option to save password, which you may want to check off to eliminate repetitious entering of this information.

If asked about secure password authentication leave it blank.

Settings for Outlook Express and Outlook

Outlook Express:

Open Outlook

Go up to Tools

Go down to Accounts

When the box appears click on the tab labeled Mail

Double click on your email account

Click on the tab labeled Servers

In the bottom box that is labeled SMTP, put in the server address outgoing.verizon.net (For Outlook 2003 Try POP: incoming.yahoo.verizon.net and SMTP: outgoing.yahoo.verizon.net)

Then below the box, put a check in the box that says My Server Requires Authentication

This will then highlight a button to the right that is labeled Settings. Click on this.

It will pop up another box. Put a check in the box labeled Log on Using.

Fill in your Verizon username and password.

Put a check in the box Save password.

Then click ok.

Exit out of the rest of the current windows and close Outlook Express.

Reopen the program and you will be ready to go.

Micrsoft Outlook:

Click on Tools

Click on Email Accounts

Click on Change/View existing accounts

Double click the email account

Bring up the primary screen where all settings are shown.

Right next to the outgoing server settings you will see the option for authentication. Check it.

Then modify the settings the same as Outlook Express.

Close out of the windows making sure to save changes.

Troubleshooting:

Verizon used to also require that on the General tab of Outlook Express, and the Personal Settings tab of most other email clients, that in the Email Address field (Note: not the Reply to Field) you place your verizon email address (i.e. [e-mail]). It appears that this is no longer required. But if you have done everything according to the directions above and your mail is not working for some reason, try filling in the Email Address blank.