How do I unlock this Craftsman Utility Knife?

Question

Just bought a utility knife from Sears and i cant get it to push down. How do i unlock it.

Answer 1

sounds faulty... there's really only one way to open a utility knife as far as i know

Answer 2

There are some utility knives that don't retract. Make sure you don't have one of these. They SUCK! Sometimes they put a temporary safety pin inside that will keep the blade from coming out while in the store. You'll need to unscrew the knife to take that out. Simple enough. If that's not the case, then you got a faulty tool. Typical Craftsman. Just take it back and get another one. At least Craftsman does have a lifetime warranty.