How do i claim from royal mail for lost ebay items?

Question

How do i claim from royal mail for lost ebay items?

Answer 1

Did you get a proof of posting from them when you sent it?

Answer 2

If the item was insured you should go to the post office and fill in a claim form. They will require a copy of the customs declaration form and proof of insurance and purchase price. You will need to get these from the seller.

Answer 3

  You need to have proof of posting and of the value of the items, then go to these links.

http://www.royalmail.com/portal/rm/conte...

http://www.royalmail.com/portal/rm/conte...

Hope this helps.