Question:

How do i fix my computer from a virus

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When we I log on or click on the internet explorer a box comes up that says DLL is either not designed to run on windows or it contains an error. Try installin the program again, Also then it will let me open the internet but a million windows of skpe download help come up each time, gmail wont work it says that active x controls are unabled. Someone help me!

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  1. If you suspect you have an infection, there are several things you must do.  

    Unfortunately, if you find one infection, it is highly likely you have another one. A virus, trojan or worm are all different types of infections/malware and there are some great FREE programs that can help you.

    First, clean up (delete) your cookies, temp files and temporary internet files. I prefer to use Ccleaner to do this, rather than the built-in DISK CLEANUP, as I feel it does a much more thorough job - for example, it will clean out the index files on your next reboot.

    If you want to use Disk Cleanup, you can find it if you:

    - Double-Click on My Computer to open it up

    - RIGHT-click on your C: drive

    - Choose PROPERTIES and then click on the DISK CLEANUP button

    - When done, reboot your computer.

    Delete these files daily or run Ccleaner every day right before you shut your computer down.

    2 - You should also have a good anti-virus program to help protect your computer. AVG FREE is an excellent anti-virus program. You might also choose Avast or Avira, both also free programs.

    3 -Since NONE of the anti-spyware or anti-adware programs are 100% accurate in finding and removing spyware, you need at least two programs which you will run one after the other, not at the same time.

    There are three excellent free ones:

    - Spybot, Search and Destroy

    - Ad-Aware

    - Spyware Blaster

    You will need to download, install, update (and IMMUNIZE in Spybot) and run them, one at a time. Be careful with the NAME of these programs - there are "look-alikes" with very similar names, that are in fact spyware themselves! Reboot after you install each one!

    After this current infection is cleared up, be sure to run both of the above programs at least once a week if you are on the internet frequently and/or like to download music or files.

    NOTE: Some infections prevent your from downloading the above programs. You may have to use a clean computer to download the programs and copy them to a thumb drive or CD. Then transfer the install files to the infected computer and run.

    --Occasionally you will not be able to run these programs without being in SAFE MODE.  To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up.  You want to choose SAFE MODE WITH NETWORKING.

    4 -You should also have a good firewall to help protect your computer. Zone Alarm makes a totally free version (watch you don't download the 30-day free trial of the paid version). You can download this from the manufacturer at zonelabs dot com

    HTH : )

    Good luck!

    PS - Most of the above programs can be found at www.download.com


  2. Download this program called AVG its free and it works great.

  3. A format and reinstall is the best way. This is another good way:

    http://www.eset.com/smartsecurity/

    Don't forgot to change all your passwords once you've got rid of the Microsoft Windows virus. Change your bank details too if you did any online purchases.

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