How do i get a copy of my group certificate from centrelink while on-line?

Question

How do i get a copy of my group certificate from centrelink while on-line?

Answer 1

If you fill out your tax online using the ATO online tax lodgement, all you have to do is out your CRN in (Customer Reference Number) and it will calculate everything for you.

Answer 2

I think you have to go to the "contact us" section. There you will fill out a form which requests from you what you want to contact centerlink about. It gives you the option to request a return email, which then you can add details, or you can request a return phone call. I wouldn't hold my breath if I was you, I requested a return call from them and I resolved the question before they returned the call one week later. You could request the group certificate that way, but I don't think you will get it. When you ring centrelink, in the recorded messages before your call is placed in a queue, they usually say at this time of the year, that if you are calling about a group certificate, that they will be coming out within the next few weeks or so (not sure of what time frame) and that if you haven't gotten it by then, then you may contact them regarding getting another one. Otherwise, it's probably not worth ringing up for it as they will only dispense them out when they are ready, not when you want it...confused??? Basically, you have to wait until it comes out, asking for it won't get it any quicker. Don't we all just love centerlink!?!?

Answer 3

You can't get it on line but they will be send to you within the next 2 weeks.