How do i get my Hp photosmart C4280 all in one printer to scan??

Question

When i try to scan it keeps saying that the usb is not connected, but i did though!!!! Could the reason be that i am using the usb cable from my old printer?? i can print and copy but i can't scan!!! Also is there a way to change the language into English ( like the things on the computer when i use the printer), because it is Chinese!!! thanks!!1

Answer 1

download and install the latest software/driver (english language version) for your operating system at...

http://h10025.www1.hp.com/ewfrf/wc/softw...

you can try to scan before or after installing software/driver mentioned above... (of course, i'm assuming you have windows o/s)

click start, printers and scanners, scanners and cameras, double click on image scanner device name (scanner and camera wizard pops up) then follow instructions from there.

good luck!!!

Answer 2

Well, if you can print, then your usb cable is ok.

Open yr HP Solution Centre, make sure your printer is turned on. Click Scan and it should do the deed for you. You will also need to create a folder in My Documents to save the scans to. Good luck.