How do i get my no claims document off my last car insurer?

Question

i phoned my last insurer and they said they would send it out in the post nothing has arrived i have full no claims but havent had a car for a while and now need certificate of no claims for my new insurer what do i do

Answer 1

this is usually a 'standard letter' an insurance company issues.

just ring them again and make sure your address is correct with them.

Answer 2

You need to get your request in writing and send it special delivery so they can't deny receiving it,then they should send it to you as you are entitled to this confirmation.If they don't get your new insurer to obtain it for you.