How do i teach social skills to people in hospitality?

Question

i want to take a training session on social skills for the people in a hotel.What all should i cover and how to start

Answer 1

If they do not greet the customer with a smile or say Thank you have a nice stay then they are FIRED.

5 years night auditor and trainer of many idiots.

Answer 2

do you want to enroll in a course or teach a course?

Answer 3

Some co-workers of mine went to Disney University (yes, seriously), and they have awesome customer service skill.  Check out this article:

Answer 4

for the First ...........Try to make such an Impression dat THEY THINK FORST AS WHT U R GOING TO OR TEACHING WILL MAKE THEM MORE GENUINE AND BEST IN THE SOCIETY.....

SO THAT THEY CAN ABLE TO LEARN SOCIAL SKILLS INA GENTLEMAN WAY....