How do you deal with disrespect when your a professional ?

Question

the other day i gave a tour to a group of students at my winery, i was showing them around the ' distilling ' rooms when i over heard one of them snigger and i heard the other one say '' lezzie label wine ''

i halted the tour, which we just don't give any time, we are a private business, you have to book in advance.

i said to the student i heard say '' lezzie label wine '', i said '' what the fck did you just say about my wine btch as** ? ''

they stood there, shocked, frightened, they couldn't seem to speak. i told them to get their ,'' muther fcken as* the h**l from my premesis or else they would not see the light of day again ''

they all ran back the way they had come, through the halls and corridors of my winery, they reach the great iron gates and i rang through to my security to let them the fck out.

was this the right way to deal with such ill mannered disrespectful idiots ?

Answer 1

I'd be tempted to say you were in the moment and handeled it as such...ignorance is only bliss to ignorant people...the rest of us find it just as distasteful.  Screen your tours better...or quit them...if you don't need them...just offer wine tasting/sales.......Best of Luck to You...can I get a taste???sometime????

Answer 2

Hahaha, I think this is exactly how you should deal with disrespect.

Answer 3

wow... you have real guts!!! Don't worry you did EXACTLY the right thing! If only everyone were like you there really would be world peace! Just beware it's likely those cowards are gonna get home and tell their mummys and daddys so just tell them what you told us and they will understand! =)

Answer 4

It's a little bit harsh. lol

Answer 5

I think a few token caps in their sorry as*ses may not have gone amiss.

Answer 6

You seem to be on their wavelength.

Answer 7

My guess is you were dealing with a bunch of children. Way to go on the naughty language, lowering yourself to their level and allowing a bunch of narrow minded kids to get under your skin. I'm sure glad your not my momma. ;-)

Answer 8

possibly a tad too strong, but hey f***em

Answer 9

It is the right way for you to feel you expressed yourself.  If you wanted them to change their attitudes, then the odds are they would find it easier to de-legitimize your aggressive response to them, than see the error of their ways.

Answer 10

I have been both a teacher and a driving instructor:

-I have refused to tutor some students because they make no effort.  I do this close to exam time: I have no pity for laziness.

-I have ceased giving after school help to students for the same reason, especially when I am looked upon as a slave by some students.

- I have told driving students to get out of my car and to walk home for mucking around on the road.

-I have never verbally abused anyone though, it is not my style: cold anger is better for me because I can pull it off.

-I have dressed down my boss in public because he/she did not be discreet about disciplining a colleague of mine.

- I have never allowed my professional  integrity to be questioned.  This is not the same as correction though.

Answer 11

A wide vocabulary, calmness and a clever delivery of words to cause the greatest humiliation is the way to deal with it.

Who would stand head and shoulders above everyone and therefore receive the most respect?  the one with the most control of a situation and their temper.

Answer 12

If you were really a professional, you would know the difference between "your" and "You're"