How do you install a diverter stem for tub & shower so that no water runs out of the tub faucet.?

Question

Have purchased the correct diverter model. Have tested it but water continues to run out of the bathtub faucet. Is there a specific way that the should be put in?

Answer 1

what style?

if its a 3 handle style tub shower valve there is only 1 way to install it. There is a seat behind the stem though that may need to be re-ground

Answer 2

there should be a separate O-ring that you have to slide over the back of the diverter. There could also be a nic in the seat that the diverter o-ring sits on but this doesn't sound like it in this case.

check the bag the diverter came in and make sure that there isnt an extra o-ring in there