How do you make a company give you a refund?

Question

How do you make a company give you a refund?

Answer 1

Be diplomatic and persistent, but in the end, you can't really "make" them do anything without going to court. More detail would be helpful. You might ask for a store credit or exchange instead.

Answer 2

mention the The sale of consumer goods act (1979) if your in the UK, then threaten to take them to the small claims court

visit the link, it makes it pretty clear what to should do