When I get spammers on my Group I first ban them, then remove their membership. I also send out an automatic text file saying I have a zero spam tolerance policy but if they feel they've been banned in error to contact me.
For the first time I've had someone contact me to say they had a virus sending out spam to their whole address book and could I please reinstate them. I of course said yes, but cannot for the life of me find him on the banned member list. I can only assume this is because I also removed him whenI banned him. My question is... how the heck do I undo that and get him back on the list? I've sent and invite and tried a direct add, but so far neither of these seem to have gotten him back on the list.
Anyone with a suggestion please let me know.
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