Question:

How do you wire up a bt phone socket??

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We are trying to find out how to wire up a bt socket, we have 7 wires, 3 yellow, 1 green, 1 orange, 1 white, 1 black.

NTL ripped out the bt wire when they installed cable and we want to connect the bt line back up but BT want to charge £50 just to come and have a look without even doing anything, if any one can help we would be very grateful

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  1. First of all, if you have just moved into the house and just trying to get a phone line, it may still have to be connected at the exchange.

    If you want to use it for broadband, you only need two wires (which may work for just the phone) the link below gives details.


  2. basically what paul_1966 says is the case regarding wire colours, however thats assuming the dropwire (the cable in to the house) isnt faulty and they have swapped service on to the black and green.

    The charge from BT is actually the cost of them contracting Openreach to provide the line, which means doing all the work of connecting and configuring it at the exchange and in some cases in the green junction boxes and the top of the pole as they only have a finite number of circuits so sometimes if ones ceased its used elsewhere so they need to do and check that before you will get service. so your £50 covers getting a fully working line not just the cost of them coming to check you have a socket, the engineer will turn up and after discussing it with you will sort your socket and then check all that other part of the network that you cant and arent avle to check

    it might also be worth pointing out (and its a fact many people dont know) but fiddling in the back of the socket - not the lower part of the front plate that comes off but the part behind with the terminals on - and any part of the Openreach network from that point backwards is actually illegal as its seen as trespassing and a few other offences, not many people are prosecuted for that but when you start playing up poles or in boxes in the footpath people have been prosecuted so please be careful.

    one final point it may be better to pay the £50 to get them to fit it properly because if you do it and the line doesnt work then youll have to report a fault and if its as obvious that youve done the work as it no doubt will be youll get lumbered with a charge for the fault that will be a h**l of a lot higher. so please consider getting it done properly first time

  3. The cable you describe is the standard incoming drop wire currently used by BT/OpenReach.  

    Strictly speaking, everything on that side of the NTE5 (the network interface or master jack where that line first enters the house) is off-limits to DIY wiring as it belongs to and is the responsibility of the phone company.  I wonder whether the person you spoke to at BT didn't quite get the right end of the stick and thought you were referring to your own extension wiring.

    However, all that aside, as far as the connections go, the yellows are simply strengthening wires, as stated previously.  You can feel a certain springiness in them.

    If it's just a single line in service, then it will be on the orange & white wires.  In a standard installation to an NTE5 the orange wire connects to the "A" terminal, the white wire to the "B" terminal.  

    Black & green are a spare pair (for if you wanted a second line), so are left unused for a single-line home.

  4. Wire it up to what?

    I'm not sure what you want to do but start at this web site

  5. the 3 yellow wires are not wires as such their there as support for the cable the green and black are1  pair of wires and white and orange are a second pair wires, on the socket there are numbers 1 to 6 terminate green on 2 black on 5

    or orange on 2 and white on 5

  6. Sorry it is a little vague,at some point there will be a cable entering your premises with perhaps a junction box,normally from there a cable runs to wherever you want the phone.If you haven`t an entry cable,you need BT.

    If you have this box connect the White wire to one of the wires coming in and the orange to the other wire,&then put that cable to where you want phone,trust me it sounds a lot but only entails connecting 2 cablles together.Good Luck

    If u get stuck give me a ring 01912583732

  7. Your not allowed to tamper with the rear part of the Openreach network socket.

    Pay the 50 quid and get it done properly by one of us.

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