How does one get in contact with this magicjack product customer service.?

Question

I ordered 2 Magic jacks they have a 30 day trial but they charged me$133.70 .I can"t get the product to work. I called the number from my bank statement, and it said go to magicjack.com. tried that still cannot get to communicate with anyone

Answer 1

If you're having problems with the device, I suggest going to the magicfix area of their site and see if that helps.  If it doesn't, you can try the chat at the bottom of the page.  If that doesn't help, I suggest going to the unofficial MagicJack forum located here:

http://unofficialmagicjack.forum2u.org/

There's a lot of useful info there.  You can also try emailing the creator of the product, Dan Borislow at [e-mail], I've read he will handle serious problems personally.  If all else fails, contact your credit card company and see about initiating a chargeback if they won't refund you.  I ordered one about a week ago and it works fine, but not everyone reports a problem-free experience.  Hope that helps!

Answer 2

you can't!!

you gotta do everything online.......including the return!!