Question:

How many fixed lines customers BT lost in 2007?

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How many fixed lines customers BT lost in 2007?

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  1. quite alot and is still loosing to other companies. Despite that they got over 80% of the land line customers in uk are still with BT


  2. Difficult question to answer but I will try.OFCOM the regulator told BT to open up it's network to other providers. So BT set up Openreach to maintain the network ONLY. Openreach are separate from the rest of BT and treat BT as a customer the same as Tiscali, Talk Talk etc. Hundreds of thousands of people have left BT but still have contact with BT through Openreach. As the service providers pay BT to use their lines so technically BT haven't 'lost' any customers. They are just with another service provider.

    If you mean Virgin Media then they make BT look efficient and help to pay for Branson's island.

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