How many people have been unfairly treated by civil servants in the UK?

Question

Civil servants here means those working for the Inland Revenue, Department of Work and Pensions, and other UK Government departments. Unfairly treated means denied something you were entitled to due to either 'rules' or a 'decision maker' which lead to you losing money, being put in difficult circumstances, and so on.

Answer 1

Must be millions if my experiences are anything to go by! Inland Rev, dwp, csa, local council have all made mistakes which i have had to appeal - takes ages but worth doing.

Answer 2

To many to count, I worked for the Civil Service, now retired. You have to make your own investigations when making claims for state pensions, tax codes, when in doubt try asking the Citizens Advice Bureau to help you or try the free helplines. As for decisions always ask for a review of your case be prepared to fight your case, people are scared to challenge the Government, don't be.