I work for a restaurant and they schedule some people to "key" which is to help run the floor, act like a manager in front of guests, and generally tell the servers, busers, and hosts what to do. I've never been trained how to do it properly but once a month I get scheduled to do it. I basically get thrown into it on a busy night every once in awhile and with no training so I pretty much have no idea what I'm doing. Last week when I was key, my boss criticized me about every thing all through the shift and treated me like a child. I was furious because he thinks I should know how to do all the stuff but I don't because I've never been trained. And I do it so infrequently that I can never learn from each time.
I'm going to nursing school soon so I don't even plan on working here forever or even becoming a manager. I only get paid $8.50 an hour when I key which gets eaten away by taxes from my tips (I serve most nights) so I'm basically working for free. I can't afford to waste a Saturday night not serving and making very little money. How should I approach this situation with my boss?
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