Question:

How to complain for stale food served at restaurants?

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How to complain for stale food served at restaurants?

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  1. Firstly, keep calm! Abusive behaviour won't achieve anything. Speak directly to the person in charge whether they're a floor manager or store/restaurant owner. keep it quiet.... I'm quite sure it is not intentional behaviour of the restaurant to serve you stale product... and would be unfair to embarrass the person you're talking to in front of other customers. Explain the situation, and I'm sure they will compensate for the mishap. If you truly like the place, followup and if it happens too often, it might be best for higher authorities to know.


  2. tell the server you want to speak to a manager. or whoever is supervising that night. it may even just be a mod (manager on duty) (you wont always be able to speak to the general manager because they arent always there). let them know what was wrong. and dont take it out on the server when it comes to her tip.

  3. EXCUSE ME (wave your finger in the air)!!! This food is stale! I better get a free meal and dessert or I am calling the Zagat people! Intiendes!!!

  4. First speak to the waiter and express your concern, more often enough the waiter will remedy the situation. If not the speak to a manager or assistant manager. In today's information environment restaurants will do whatever they can to please visitors as it is much easier now for patrons to burn the restaurant on various websites.

  5. I would go straight to the manager.  If you don't get a favorable result, be sure to have the address of the restaurant, the day & time you went, the names of the people you spoke with and make a complaint on the better business bureau.  They will resolve many issues you have with businesses.  I've always had great results with the BBB.

    Good luck.

  6. Complain to the health officer of the ULB.

  7. Talk directly to the owner, surpass the assistant manager, manager, and other employees.

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