How to deal with a Retailer after they sell you "Fake" items(eg. shoes, bags) to you?

Question

How do you confront a Retailer after you realized the item is 'fake'? or what are the OTHER options(eg. suing them...)?

fake= unauthenic

Answer 1

I saw that your question was categorized under Toronto.  In the US, if we didn't get the resolution we wanted from the retailer we'd contact the Better Business Bureau.  I'm not sure what it's called in Canada, but I'm sure you have an agency that does the same thing.  Good luck.

Answer 2

a  few of your options:

1) suing them well you would not get any thing more than the money you spent to buy the items, how ever you would spend lots of time and money then have to wait at least a year or more before you would get your money back.

2) Return the goods,

3) contact the BBB and list a complaint.

http://www.ottawa.bbb.org/

Better Business Bureau

100 King St E

Stoney Creek, ON L8G1K8

[phone]

Better Business Bureau

100 King Street West

Hamilton, ON L8P1A2

[phone]

Better Business Bureau

130 Albert

Etobicoke, ON M8V2L4

[phone]

4) contact the local police dept. Frauds

Toronto police

Non-Emergency

If you require Police assistance, but are not in an emergency situation (e.g. Reporting thefts, vandalism, fraud) or for other situations where no person or property is in immediate danger, please call our non-emergency telephone number at 416-808-2222

5) last but not least, if you got them for a really good price then keep them. If you could not tell the difference in the store then how many other people will not be able to tell the difference either.

Answer 3

The original and authentic brand items are very expensive, They're  luxuries, if you spent less money to purchase them than their market value,  you maybe realized you were buying fakes.In some countries, buying fakes and using fakes is a crime of  infringement of author's rights and patent rights.It's your fault.

If you totally don't know from beginning,so you can  take a legal action to claim against damage.

Answer 4

If they're passing fake items off as genuine, I'd have the BBB after them.

Answer 5

well i know if you use a credit card to purchase said items you can dispute the charges or if using cash i would try to return the items and as one person said it might be a good idea to get the bbb involved so that they can not do this to any one else selling knockoffs is not a crime but not letting the person buying them know and think they are real and charge the full price for a name brand is just wrong

Answer 6

Report them to the cops. It's illegal to sell fake or bootleg merchandise.