How to dial extentions?

Question

How do you dial an extention on the phone when someone gives you a specific extention to contact them at. For example it's the number and then Ext. 222 or something like that.

Do you press the # key?

Do you just type the extra digits as part of the regular phone number?

What

Answer 1

just dial regular number

Answer 2

Just dial the regular number they give you first. Ususally you will get a recording saying something like "please enter the extension of the person you are trying to reach..." and then you put in the ext.

Answer 3

If just entering the extension doesn't work, then try pressing the # key after the extension numbers.  Sometimes the # key acts like a "send" key.

If that doesn't work, then one question:

Are you using a VoIP phone?

It is a common problem for some VoIP calls to not process DTMF tones properly.  Sometimes it is a problem with how the VoIP service provider processes DTMF signalling tones.

I have experienced that problem many times with different VoIP services - some will send DTMF tones OK and some will not.  It is often a matter of how the VoIP carrier and network processes DTMF tones..... it's a complex issue as to why this happens.... but, it is usually related to the encoding/decoding Codecs used to process the calls...