How to fix my phone Jack?

Question

Here's my problem. I got a new modem and i plug it in with my old modem into on phone jack with a dual wire and now my jack had a shortage and it wont work i know for sure it is the jack becuz my modems work in other rooms can someone pls tell me whats wrong and how to fix it thank u to all the people who at least try to help

Answer 1

You prolly have a loose wire.

Unscrew the wall jack and check to see if all the wires are securely connected.

Answer 2

If the first answer don't work, go to Radio Shack, get an new jackset and re-connect.  Be sure that the wires are connected the same way they were on the old jack-set.