Question:

How to fix windows STOP messages?

by  |  earlier

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Ok, I got a windows 'stop' message on my computer when I tried to start windows in safe mode. Now I can't even get windows to start! It will start to load, then it will go to the advanced start up screen with options for me to start windows in 3 different safe mode options, start windows normally, or start it with the last settings that worked. When I choose any of the options, the blue ' stop' message screen will pop up and say "A problem has been detected and windows has been shut down to prevent damage." It also identifies the technical information: STOP: 0x0000008E (0xC0000005,0xBF803EC6,0xF87117C4,0x0000...

win32k.sys - Address BF803EC6 base at BF800000, DateStamp 45f013f6

It also says it's dumped physical memory. Anyway, after is shows this message for a split second, it will restart and go through the same vicious cycle until I turn the computer off. Please tell me this is fixable??

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4 ANSWERS


  1. If you're not averse to getting a new machine, your current hard disk, unless it has been badly tampered with, should still be able to be read, either as an external drive or a second (slave) internal drive on the new machine.  Windows being unable to start doesn't necessarily mean the disk is totally kaput.

    Hope that helps.


  2. That is caused by the Rustok rootkit.this would take a bit more back-and-forth help than yahoo answers can provide, so here's what you should do:

    http://www.download.com/Malwarebytes-Ant...

    download, update, and run that. if it does not stop it,email me at ryu98221@gmail.com

  3. More than likely you will need to reload the OS. Does it boot into Safe mode at all?

  4. try disconnecting any new hardware you've connected and reboot. STOP message are typically hardware related. let me know if this works.  Sounds like you have to reload the operating system if it wont boot up at all.

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