Question:

How to remove hidden "avg 8" file?

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I am trying to install Kaspersky av 2009 I have uninstalled avg free and searched for any files but cannot find any. when I try to install Kaspersky I get message "software conflict" remove avg 8. I have tried several recommendations to no avail. I have a specific reason to install Kaspersky.

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3 ANSWERS


  1. Go to Kaspersky Support:

    http://support.kaspersky.com/faq/?qid=20...

    And have a great day :)

    Also,thx gmt24 for the same information of me.


  2. Download latest AVG and install, then uninstall it.  

  3. first of all, you'll have to go to

    http://support.kaspersky.com/kis2009/ins...

    then you'll find this below:

    Concerning to:

    Kaspersky Internet Security 2009

    Kaspersky Anti-Virus 2009

    Sometimes installation of Kaspersky Anti-Virus version 2009 can be hindered by the “remains” of AVG8 in the system, although AVG8 was successfully removed and the system was restarted.

    Prior to copying the installation files onto the hard drive, the Configuration Wizard checks the computer for third-party software incompatible with Kaspersky Anti-Virus version 2009. The records of AVG8 in the system registry are identified by the Wizard as a fully installed and functioning anti-virus AVG8 although the product has already been uninstalled. As a result the Configuration Wizard asks to manually uninstall the incompatible software and interrupts the installation.

    To resolve the situation you should do the following:  

    Interrupt the current installation of Kaspersky Anti-Virus version 2009  

    download the archive avg8.zip  

    unpack all files from the archive avg8.zip into one folder  

    run the file KLeaner.exe

    wait until the utility finishes its work  

    restart your PC  

    rerun installation of Kaspersky Anti-Virus version 2009

    hope this being helpfully to you.

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