How to un-install MSN when having trouble with it?

Question

my friend has this problem with his msn where he can sign in but he can't actually click on a contact to start a conversation, someone has to start talking to him first. he tried to uninstall it, it won't let him says the file doesn't exist. but when he tries to install it it says the file already exists. is this a virus? any ideas on how to fix the problem?

Answer 1

to remove msn go to Control Panel --> Add/Remove Programs --> look for Windows Messenger ---> Remove/Change --> Remove Program after this, msn should be completely gone from the computer. then try reinstalling it

hope i helped. if not, sorry!

Answer 2

How to Remove MSN Messenger

Steps

Determine whether Service Pack 1 is installed

1. Click on Start

2. Right click on My Computer

3. Click on Properties. On the General tab, under System, if the words "Service Pack 1" are listed, then you have Service Pack 1 installed.

Removing MSN Messenger from computers without Service Pack 1 installed (Which most likely means with SP2 installed)

1. Make sure your Internet Explorer, Outlook Express, Windows Messenger and other programs are closed before doing this.

2. Click on Start, Run.

3. Type (or copy and paste), without quotation marks, "RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove" into the Run line

4. Click on OK

Removing MSN Messenger from computers with Service Pack 1 installed

1. Click on Start, Control Panel

2. Double click on Add or Remove Programs

3. Select Add/Remove Windows Components

4. Uncheck Windows Messenger

5. Click Next

6. Click Finish

7. Restart your computer

8. Congrats ! Your computer is free of MSN Messenger!