How would you define 'quality'?

Question

I think quality and safety go hand-in-hand. But, I'm just trying to get other perspectives.

Answer 1

Quality is doing the right things right and is uniquely defined by each individual.  

When something is what you expect it to be then it is perceived as quality.

Answer 2

Quality has to do with a lot more then just safety. I think safety is part of the quality of the design.

But I tend to buy based on quality of the product as it is sold on the market. Will it meet my expectations as far as performance (to me this is a safety issue too, because I want the car to perform in such a way that I survive a crash), longevity and serviceability. This serviceability is becoming a real issue for me. So many manufactures are making it hard (if not impossible) to get service after-market. If it does not meet my expectations it is of low quality.

Answer 3

Quality could be defined as the level of craftsmanship and attention to detail in building or doing something according to prescribed instructions - blueprints, tech manuals, industrial standards and prescribed policies and procedures.

Safety is a combination of intelligence, training, attitude and experience...It is being aware of the proper procedures under all conditions - including emergency - and then following those procedures based on all the factors listed above...Thus, the only time a machine, such as a vehicle is 'safe', is when it is shut off and nobody is in or around it.

Good question.