I'm a Yahoo small business owner and paying $35 a year for my domain. The service is now only $9.99. Help!

Question

The service used to be $35 per year and Yahoo keeps charging me that. However, new users only pay $9.99 per year. It seems very unfair that Yahoo has been charging me $35 for god knows how many years even though their price has dropped. In addition, I used to get a Geocities site for free. They never warned me or sent me any emails about my site going down forever. I've searched through help pages and it seems impossible to be able to call or send a direct email to Yahoo. Please help!

Answer 1

Try calling yahoo 's customer service number 1-408-349-3300 ,,

Answer 2

I would definatly try Yahoo customer service.

Answer 3

You might have subscribed for Yahoo! Business Mail's Custom Mailbox plan which comes with single dedicated mailbox and DCP (domain control panel) and it costs around $ 35 /year. You can find the details of these plans at:

http://smallbusiness.yahoo.com/email/com...

When it comes to $ 9.95/year plan, other users may be using Yahoo! Domains service. It comes with DCP only. Find the details of this at:

   http://smallbusiness.yahoo.com/domains/

Also note there is another Yahoo! Business Mail plan which comes for $ 9.95 but it is for per month as it comes with 10 mailboxes. you can find the details of this plan provided in the first link.

Verify your service first by logging in your Yahoo! Small Business account.

You can contact their geocities support team at:

http://help.yahoo.com/l/us/yahoo/geociti...

enter Yahoo! ID and password and submit the form.surely they will reply you.

Contact Small Business team at:

http://smallbusiness.yahoo.com/contactus...

Hope it helps.

Answer 4

Open up your business account. Click the help tabs. There should be a telephone number there.

If there isn't one, contact th em by email and ask for a telephone number specifically.

It is possible that the 9.99 is an introduction rate.

Answer 5

The customer service number is 866-562-7219