I'm getting Directv, is this a good choice?

Question

I had Dish Network for 18 months and I was please with them for the service and the pricing but here recently, I signed up for the DVR HD package and they came to install my HD receiver and the order was completely messed up and the next install date was 2 1/2 weeks later, so I called Direct TV and they said they have more HD channels now then Dish (over 100). Im just wondering if I'm shooting myself in the foot by switching from Dish to Direct? I mainly wanting movie packages, I watch sports and I love the HD and DVR. Is this a good choice? Should I get that warranty that they offer for $5 a month incase anything physical happens to the equipment?

Please give me advice on both if you had both?

I have the next to last package also that they are offering the Xtra i think its called.

Answer 1

I was actually a Dish customer for several years but recently got married and my husband wanted to switch to DirecTV because they have NFL Sunday ticket.  I have had excellent service so far with DirecTV, the only thing that took some time getting used to, for me at least, was how the menu is set up and re-learning what numbers the channels go on.

I signed up for the $5 just because I had some issues with Dish before, and had to pay a big fee to fix something that went wrong with the dish.  I haven't had to use the insurance with DirecTV as of yet.

I have no complaints with DirecTV so far!

Hope that helps!

Answer 2

I've had both.  I currently have Directv.  It's better, and the customer service is also better if you ever have a problem.

Answer 3

Since you say you're looking for movie packages and sports then DirecTV will be perfect for you. It is a little more pricey than Dish, but you get access to current DirecTV exclusives such as the NFL Sunday Ticket. Also, DirecTV offers a large number of movie channels as well, most of which are offered in HD.

Also, get the protection plan. I highly recommend it, especially since service calls have gone up from $70 to $79 - in the end you're paying $71.88 for one year of protection and you can have an unlimited number of visits from technicians if the problem can't be solved over the phone - also, it covers your system from top to bottom, dish, cabling, receiver and remote, in case any of them fail due to normal wear and tear.

Just keep in mind, though, that if you sign up with DirecTV there will be a service commitment - if you get HD you will be required to keep service for 24 months or pay $20 for each month not fulfilled.

Answer 4

yea its awsome u made a good choice!!

channel 101 is awsome!!

the fizz rox!!!

Answer 5

DirecTV Rocks! I have a partner in my job and he said to me that Dish's CEO wrote on directv website that he has DirecTV and He Loves it! The Protection Plan is this:

What’s covered / included:

·                      Technical troubleshooting 24/7.

·                      Free in-home service call, if needed.

·                      Costs of replacing equipment: Handling and delivery.

·                      Equipment damage due to lightning strikes or other electrical surges.

·                      Receiver(s) - all types (except Integrated LCD )

o                                If equipment is leased, Protection Plan covers handling and delivery costs associated with receiver replacement(s) under lease agreement.

o                                If replaced, customer will most likely need to return faulty receiver .

o                                Owned receivers are replaced with owned receivers.

·                      Remote Control

o                                Covers failure due to normal “wear and tear” or defect.

o                                Does not cover if lost, stolen, or broken from misuse.

·                      Dish

o                                Unlimited Alignments

o                                LNB

o                                Replacement

o                                Relocation

§                                             Only for functional line-of-sight problems that are NOT the result of property improvements/changes within the customer's control.

§                                             Does not apply if customer wants dish relocated for cosmetic reasons or if customer builds additional structures or plants trees on their property.

·                      Cables, multi-switches, and splitters

·                      Phone line - from receiver to phone jack only.

·                      RVs and boats

o                                Only covers receiver replacement, access card, and remote.

o                                No service calls for cables, dish alignment or LNB.

What’s NOT covered:

·                      New installations or changes to installations, including:

o                                Relocation of dish, such as for cosmetic reasons.

o                                Additional dish for High-Speed Satellite Internet service.

§                                             Customer will be charged standard service call fee.

o                                Equipment related to High-Speed Internet_BPL Current services.

o                                Note: Customer is responsible for cutting trees and removing debris or snow from dish – DIRECTV does not provide this service.

·                      Damage / failures / loses

o                                From accident or abuse

o                                From "Acts of God"

§                                             Example: Hurricanes, tornadoes, floods, earthquakes, or fire.

o                                Stolen or lost equipment

o                                Pre-existing conditions

§                                             Example: Receiver was already malfunctioning, cabling was already wrong, or dish was already obstructed by trees.

·                      Receiver change

o                                Adding additional receiver (but after receiver is activated, Plan will cover it).

o                                Moving receiver to another room (but after receiver is working in new location, Plan will cover it).

·                      Accessories (Example: "rabbit ears" or outdoor antenna)

·                      Maintenance (Example: adding sealant to connectors)

·                      Snow or debris removal from dish

·                      RVs and boats

o                                Outdoor equipment (dish not covered).

o                                Special installation problems (cabling, dish alignment, etc. not covered).

·                      KVH or DIRECTV in cars, SUVs, or luxury vehicles

o                                DIRECTV does not service cables or dishes for these items.

·                      Sat-Go

·                      Integrated LCD receivers – Refer customer to manufacturer for replacement.

o                                Note: Cables and dish for this receiver type are covered under Protection Plan.

Answer 6

I love Directv!