I'm not that good with computers can somebody shed some light on this plz?(australia)

Question

Ok i had a text saying i have an online letter on the family assistance website so i went and downloaded it and the icon is on my desktop, it's suppose to open with abode reader but everytime i double click to open it a box comes up saying internl error occured.

Anybody have any idea's why and how to fix it?

Answer 1

When you say text, do you mean e-mail?

If so, it sounds like you may have been tricked into downloading some spyware, so you may need to run a scanner on your machine to make sure you haven't been infected.

Try http://www.superantispyware.com

It's free and pretty effective.

HTH

**Update**

Do PDF documents normally open OK on your PC? Do you have a recent version of Acrobat Reader? It may be worth your while uninstalling your current version and downloading a new version from Adobe.

Answer 2

You may have to download it again. Sometimes files become corrupted. and they can't be used. And it may be a trojan too. That was my first guess.

Answer 3

If you sent me the link I could try to open it

if it is a pdf file, reader will open it

Answer 4

congradulations , you have opened an internal viruse in about 4 weeks your computer will crash , please as your computer gets slower and slower , remember me and vote me as the best abswer , pls hurry on the vote , you aint got much time , :( sorry for the bad news , but i dont do spam and spy ware removale, but the ads your getting now , will only crash your machine fast if you click onb them , sorry