I'm trying to add someone on 360 but when I click on 'add as friend', the same person's page appears. Why?

Question

I'm unable to send emails to the 360 user since I can't find 'send message' option on that person's page. What could be the problem?

Answer 1

They have apparently set their communication settings to a selection to which you are not a part of .

sorry friend.. sometimes it just works out that way.

Answer 2

People can disable the option of receiving messages altogether, from certain categories of "friends", or a particular person. So, if you don't see a "send message" link or envelope icon, that's probably the reason. See if you can leave a comment on their 360 space instead or contact them via other means.

This is how invitations (i.e. "add as a friend") works:

- Either use the "Invite" page and follow the instructions here: http://help.yahoo.com/l/us/yahoo/360/fri... . This feature is MAINLY for inviting people who are already in your Yahoo! Mail address book OR your Yahoo! Messenger buddy list.

- Or go to a friend's page and click the "Add" link under their personal profile picture and make sure to check the "Invite As a Friend" box before sending the invitation. The person needs to go to their 360 mailbox and ACCEPT the invitation so that they show up in your contact list, friends list, and friends module. After you send the invite, it will re-direct you back to the person's page.

- OR via other Yahoo services, you may see a type of "Add" link to click on.

If everyone is connected to each other, then you will see a "blue person icon" next to their name under the "Contacts" box (left side, bottom) on your 360 "Home" page. They will also appear in your Friends module on the Top Page. If you see a green cross, either one of you hasn't accepted (or sent) an invitation. That can happen if you click the "Add" link under a person's profile picture on their 360 page and chose to send the invitation as a FAVORITE, rather than a FRIEND. See http://help.yahoo.com/l/ca/yahoo/360/fri... for more information about Favorites. If you see no icon, no invite has been accepted on either side. You can have up to 300 connections, but only 100 outstanding invitations at once.

There are communications settings to consider - click your "Edit Contact Settings" link under your personal profile picture on the "My Page." Make sure they are set to "Everyone in 360" (or "Friends" if under age 18) for now. You can always change it whenever you want.

If you find that your invitation isn't working, it could be for the following reasons:

1) If a person's Yahoo! 360 page is not activated, you will not be able invite them. It will say that they are not accepting invitations at this time. Everyone has 360 attached to their Yahoo account,  but it stays dormant until it is activated (i.e. used for the first time).

2) If they have an activated 360 page, but their Communications Settings are set to "Friends of Friends" instead of "Everyone 360" in terms of invitations - and you are not a "Friends of Friends" - then your invitation will not be received.

3) They denied the invitation.

4) You are on the person's "ignore" list, thus communications from you are not received. See http://help.yahoo.com/l/us/yahoo/360/fri... for more information.

5) Some people might have problems with their mailboxes that could prevent the sending and receiving of messages at all or EXCEPT during certain times of the day.