I'm trying to call the American Embassy/ Consulate in Krakow and Warsaw <span title="Poland................................">Poland......................</span>

Question

to make an appointment for a Visa interview but the line is constantly engaged, what should I do?

Answer 1

You need to apply in the correct place:  if you live in the Warsaw consular district you cannot apply in Krakow, and vice versa:

http://poland.usembassy.gov/visas/nonimm...

In addition, you do not call the embassy or consulate to make an appointment; you call the Visa Service Information Center.  For either Warsaw or Krakow that is

Monday through Friday between 7.00 am and 8:00pm.

The number is (TP SA billable phones): 0 300 700 120

From cell phones: *740 94 00

For callers paying by credit card: (48 22) 523 2000

There is a fee for this service.