I've been locked out of my Yahoo account for over a year. Is it still active?

Question

I have not been able to retrieve my password. I think it was changed by my ex along with the information to find it. My zip code won't work. Is there any other way to get into it?

Answer 1

It is deleted after 4 months of no logins.

✔

Answer 2

no, i think you only have 6 month

Answer 3

According to Yahoo Mail Help, a former answer is correct: they deactivate after four months. See below*  for their exact reply.

However, here's something to try if you really need to get into your old account.  Register for a new account on Yahoo. If your old account is still "active," you should get a message saying that someone by your name already has an account. If so, then you can request that they email you your password at a current, functioning  email address and they will provide instructions for you to follow. If your account is truly deactivated,  you will have to open a new account. I have had success with this strategy and gained access to accounts I was "locked out of."

Hope this helps.

* "Accounts are deactivated and removed after four months of no use. When an account is deactivated, you won't be able to access it, regardless of whether or not email has been received in the account during that time." Yahoo Mail Help